Do you have suspicious banknotes worth more than €450? Click here for information on how to submit suspicious banknotes for examination
You can hand them in at our Cash Desk in Amsterdam for examination. You can also send your money by post up to a maximum of €2,000. If the amount is over €2,000, please contact us to schedule an appointment at our Cash Desk in Amsterdam.
By appointment at the Cash Desk
You must first submit a request for examination. To do so, download this form and print it. Complete the form and check that you have filled in everything correctly. If everything is correct, sign the form. Send us the banknotes and the completed and signed form together with
- a copy of your valid ID document. This copy must be clearly legible. We recommend that you ink out the citizen service number (BSN), including in the numbers at the bottom.
- On the copy, you should write down the date and that it is a copy for DNB. Read more (in Dutch) about making a secure copy of your ID document.
- a copy of your debit card or of a bank statement (ink out any amounts)
Postal address:
De Nederlandsche Bank
BCM Department
PO Box 98
1000 AB Amsterdam
We will send you confirmation after we have received your form, informing you how to schedule an appointment to visit our Cash Desk in Amsterdam so we can investigate the banknotes. If our investigation shows that the banknotes are genuine, we will refund you their value.
By post
You can send suspicious notes by post (up to a maximum of €2,000). If the amount is over €2,000, please contact us to schedule an appointment at our Cash Desk in Amsterdam. Download the form from our website and print it. Complete the form and check that you have filled in everything correctly. If everything is correct, sign the form. Send us the banknotes and the completed and signed form together with
- a copy of your valid ID document. This copy must be clearly legible. We recommend that you ink out the citizen service number (BSN), including in the numbers at the bottom. On the copy, you should write down the date and that it is a copy for DNB. Read more (in Dutch) about making a secure copy of your ID document.
- a copy of your debit card or of a bank statement (ink out any amounts)
Postal address:
De Nederlandsche Bank
BCM Department
PO Box 98
1000 AB Amsterdam
Please note
- Sending money by post is at your own risk and expense. This also applies to the risk of loss or theft. We recommend that you ask a courier or postal company about the possibilities of registered or insured shipping.
- We will examine your banknotes and report back to you within four weeks. If our examination shows that the banknotes are genuine, we will pay out the value to you.