The Decree on Conduct of Business Supervision of Financial Undertakings under the Wft has the following 15 chapters:
- Introductory provisions
- Expertise of staff
- Trustworthiness
- Sound business operations
- Controlled business operations
- Outsourcing of activities
- Handling of complaints
- Provision of services with due care
- Reporting obligations
- Supplementary rules on offers
- Supplementary rules on the provision of intermediary services
- Supplementary rules on the provision of reinsurance intermediary services
- Supplementary rules on the provision of Clearing and settlement systems
- Supplementary rules on acting as a clearing institution
- Supplementary rules on the provision of investment services
- Premium Pension Institutions
- Final provisions
Chapter 1 of the Decree includes the definitions of and the rules for holders of a dispensation as referred to in section 4:3 of the Financial Supervision Act. This concerns a prohibition against performing, in the Netherlands or from the Netherlands in another Member State, an information society service as referred to in article 15d(3) of Volume 3 of the Dutch Civil Code (Burgerlijk Wetboek) in the pursuit of a profession or business as an intermediary to acquire or receive, beyond a closed circle, repayable funds from parties other than professional market operators, as well as a section about reporting on the affiliation of institutions with a holder of a group authorisation.
Chapters 10 to 14 include rules based on provisions from Chapter 4.3 of the Financial Supervision Act. These rules contain additional provisions regarding certain financial services.